Service Engineer (X2)

  • Anywhere
  • Anywhere

Raytheon UK

Job Title: Service Engineer (x2)
Req ID: 182336BR
Location(s): Portsmouth

Reason For Requirement & Purpose of the Role
Delivery of engineering services both at customer site and within RAN UK premises.

• Maintain knowledge of existing Raytheon Maritime Navigation, steering & Surveillance system products to a level able to install, diagnose, maintain and repair systems unsupervised.
• Perform installation, setting to work, commissioning, service, maintenance and repair tasks as directed by Service Manager, sometimes at short notice.
• Provide telephone and e-mail technical support to customers and service partners.
• Manage records of and repair, or arrange for the repair of customer returned items in [accordance with contracted KPI timescales]. Keep [Service Manager] informed.
• Document all service activities as detailed in quality procedures, including Helpdesk calls, Site Reports, Defect Reports, Delivery Notes and Job Cards.
• Participate in on-call engineer rota. Document all out-of-hours work as detailed in the OOH engineers pack.
• To be CONDO enabled for deployment overseas at short notice.
• Provide equipment familiarization training for users/customers.

Education requirements
HNC or equivalent in Electrical and Electronic Engineering

Vocational Training requirements
• Knowledge and service experience of marine electronics systems including radar systems, Electronic chart systems, Navigation aids and steering control systems.
• Experience in building, configuring and fault diagnosis of PC based systems and networking required.
• Qualify for, and maintain, offshore BOSIET, Sea Survival & MIST training for oil & gas industry.
• Maintain Offshore Survival and medical certificates.
• Attend OEM equipment training courses and maintain certification.
• Experience in RN/maritime environment would be an advantage.


Must be prepared to work on offshore oil installations or go to sea on commercial or military vessels for short periods and to travel within the UK and abroad at short notice.
Must have a driving licence and passport.
Will be required to pass an Offshore Medical and Survival Course.
Must have or be able to get Security Clearance from the UK Defence Vetting Agency.

About Raytheon UK

With facilities in Broughton, Waddington, Glenrothes, Harlow, Gloucester, Manchester and a presence across customer sites together with remote working practices. Raytheon UK is invested in the British workforce and the development of UK technology. Across the country Raytheon UK employs over 2,000 people and supports 8,000 jobs. As a prime contractor and major supplier to the UK Ministry of Defence, Raytheon continues to invest in research and development, supporting innovation and technological advances across its core mission areas Weapons & Sensors, and Cyber, Space & Training.

Raytheon UK is a landed company, part of the Raytheon Technologies organisation and sits within the Raytheon Intelligence & Space business.

About Raytheon Technologies

Raytheon Technologies Corporation is an aerospace and defence company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defence. It’s 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cyber security. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

Raytheon Career Development:

Raytheon has a wealth of resources available to help you develop your career from the moment you join. Activities range from on-line learning modules, to external training and support for taking professional qualifications relevant to your role.

Standard Benefits:

• 25 days holiday (increasing to 27 days) + statutory public holidays.
• Contributory Pension Scheme (up to 10.5% company contribution).
• 6 times salary ‘Life Assurance’.
• Flexible Benefits scheme.
• Discretionary Bonus scheme.
• Enhanced family friendly policies.
• 37hr standard working week, with an early finish on Fridays whilst operating a ‘Hybrid Working Model’*
• Canteen facilities are available at Harlow & Glenrothes sites. Manchester & Gloucester offer free snacks & drinks (hot & cold).

* Our Hybrid Working Model supports flexible working arrangements on a formal or informal arrangement, considering both location and/or working hours, subject to business and customer needs. Please highlight any flexible requirements to our Recruitment team to explore the opportunities.

Diversity, Equity and Inclusion:

At Raytheon UK, we’re committed to be building a workforce that represents the true diversity of Britain where all of our colleagues feel enabled to deliver the best work of their lives. We’re proud to be an equal opportunities employer who selects the very best candidates for the job. We truly value the diversity of our workforce work hard to create an inclusive environment where our colleagues can bring the unique skills, experiences and ideas to the table to help us grow our business, create innovative solutions and develop our people.

Our Employee Resource Groups (ERGs) act as the eyes and ears into the community they represent and support us in building a truly inclusive business. Our ERGs are open to all colleagues, regardless of background, and include: Raytheon Women’s Network, RayPride, Young Employees Success Network, Raytheon Veterans Network, Raytheon Alliance for Diverse Abilities and RayBAME.

We’re also delighted to have been recognised as a Gold Award Employer as part of the HM’s Armed Forces Covenant and the Human Rights Campaign’s 2021 Corporate Equality Index as a ‘best place to work for LGBTQ Equality’.

All applicants will receive consideration for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other characteristic.

If you need us to make any adjustments to support you during our recruitment process, speak to our recruitment team who will be happy to help.

Raytheon Application Process

To apply visit the Raytheon Technologies Global website and search by location or Req ID: 182335BR182335
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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