Senior HR Assistant – Onboarding
Watford (with intermittent travel to other UK offices including Canary Wharf)
The People Function plays a pivotal role in supporting the overall business strategy. In order to do this, we are continually reviewing the way we recruit, develop and reward the people that work for KPMG to make sure that we attract and retain the very best and most diverse talent in the market place and enable them to achieve extraordinary things for our customers. At the heart of our people strategy lies a simple but powerful statement – “our people are extraordinary”.
The People Operations teams provide administrative and advisory support to our UK Business and through our ‘service pledge’ underpin our overall People Strategy and Vision. Customer centric, we are consistently looking for ways to exceed expectations of our people across the business with the service we deliver
Context of role
As a Senior HR Assistant within the Onboarding Team you will manage the end to end Onboarding process for our new experienced hire joiners and graduates, ensuring they are screened to the required levels and complete all required obligations before joining the firm.
The candidate journey is one of the most important things to us so you will ensure that the individuals receive a seamless experience by offering proactive and timely updates to all involved.
The role will entail close working with other People Operations teams and liaising across the business with key stakeholders including Recruitment, Resourcing, Performance Leads, Right to Work, Immigration Services and Payroll. You will ensure that
As a member of KPMG, you are expected to always demonstrate the Firm’s values.
Role and Responsibilities
The role has the following key responsibilities:
Manage the end to end onboarding process of all allocated joiners. Acting as single point of contact for joiners / students, recruiters and the business throughout the journey;
Oversee the pre-employment screening activities for all allocated joiners, ensuring all
Providing an excellent level of service to all internal and external stakeholders by offering proactive and timely updates and ensuring adherence to our Service Level Agreements;
Building and maintaining strong relationships with stakeholders, communicating with
impact and gaining agreement through promoting and negotiating a position to the
benefit of all parties.
You will be expected to be accountable and proactive, striving to deliver excellent customer service, operational efficiency and processes
As a Subject Matter Expert, you will have in-depth knowledge of the onboarding process and relevant supporting polices, advising on complex queries accurately – escalating where appropriate to the Team Leader
Liaising with appropriate offshore support functions ensuring all required administrative activities are completed to ensure the target joining date is met;
You may be asked to lead or support on wider ad hoc People Operations projects and tasks from time to time and you will be expected to work on this alongside your normal workload
Take personal responsibility to adhere to our ISO standards and GDPR regulations.
Experience, Qualification and Skills
The successful candidate is likely to have/be able to demonstrate:
An ability to build relationships and communicate with people at all levels;
High levels of resilience, with experience of working in a highly pressurised customer centric environment;
The ability to take a logical, systematic, coherent approach to issues. Thinking outside of the box and weighing up all options available to make an informed decision
Excellent communicator – written and verbal;
The ability to influence and confidently negotiate at all levels;
Strong organisational, literacy and numeracy skills;
Good IT office proficiency, including; Microsoft Excel, PowerPoint, Word etc. as well as SAP or equivalent HR system;
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