Project Manager

  • Anywhere
  • Anywhere


A fantastic opportunity has arisen for a Project Manager to join the Claims Transformation Programme, aligned to GI CIO.

As a Project Manager you will be a member of the Claims Change Leadership team, supporting the Claims Portfolio Manager. You’ll also lead initiatives benefitting the GI CIO community and contributing to the IT Strategy.

The Project Manager is an agent of change with accountability for driving success over a full project or programme lifecycle. You will design, plan, and implement projects and programmes, either standalone or as part of a larger programme, or programmes according to scope, targets and objectives set for time of delivery, budget, and quality.

This is a varied role where you’ll either lead a major Claims project or oversee several smaller projects.

You’ll be required to bring people together to form a motivated, driven team; allowing them to focus on what they do best and protecting them from external distractions.

Although you need to be an experienced Project Manager and a strategic thinker who can operate within tight governance guidelines, this role will suit someone who can “think outside the box” and cut-through issues to deliver projects. 

Duties & Responsibilities

  • Stakeholder relationship management ranges from immediate business representatives and project team through to complex engagement with executive level stakeholders in diverse functions of the organisation.
  • Vendor management: ranges from no vendor management responsibilities through to management of multi-vendor teams across project or programme activities.
  • Project complexity and scale: ranges from small, low complexity projects with limited dependencies and cross-functional impact through to large, high complexity projects or programmes that have multi-functional impact and a wide range of key dependencies on other programmes and projects.
  • Team leadership: ranges from small internal teams to large, matrix, internal and external teams.

Skills & Experience required

  • Experience of delivering IT projects to a significant level of complexity and budget .
  • Capable of listening to the needs of technical and business stakeholders and interpreting them.
  • Able to manage stakeholders’ expectations and be flexible, capable of proactive and reactive communication. Able to facilitate difficult discussions within the team or with diverse senior stakeholders.
  • Familiar with the project delivery lifecycle to the extent that you can coach more junior members of the team.
  • Detailed business knowledge (processes and products).
  • Ability to rapidly gain knowledge of Business/Customer needs and drivers for change.
  • Strong stakeholder engagement and management experience as well political awareness.
  • Strong and effective coaching and influencing skills to drive the necessary changes.
  • Understanding of IT and Business strategy.
  • Willingness to try new ways of working and solutions (fail fast).
  • Track record of IT and Business project delivery either within Aviva or other organisations Professional level of accreditation preferred (e.g. Prince 2).
  • Experience of both line and matrix leadership.

What will you get for this role?

  • Salary of circa £75,000 depending on skills, experience, and qualifications.
  • Generous defined contribution pension scheme.
  • Annual performance related bonus and pay review.
  • Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days.
  • Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)
  • Excellent range of flexible benefits to include a matching share save scheme.

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on 0121 200 5926 or send an email to [email protected] .

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.

To apply for this job please visit

To apply for this job please visit

Contact us


Related Jobs