Networks Service Owner

  • Anywhere
  • Anywhere

Aviva

We are currently seeking a Networks Service Owner to be a part of our innovative team!

At Aviva, we’re people with a purpose – with you today, for a better tomorrow.  We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. 

The network service is critical to Aviva and we require your skills and experience to ensure that we are providing a reliable platform to engage with our customers securely and the ability for Aviva employees to collaborate. We require a strong focus on service performance through the implementation and management of quality network services that meet the needs of the business.

We rely on our Network Service Owners to maximise the value of software defined network technologies inc. end to end enterprise connectivity (across various hosting and Cloud environments e.g., poly-cloud). You will have active SME involvement to utilise new software defined network and end to end enterprise connectivity (across various hosting and cloud environments e.g. poly cloud).

 Responsibilities in the role:

  • Regularly attend supplier service meetings and liaise with CIO, service management and other business stakeholders
  • Build positive relationships throughout Global Infrastructure and Operations (GI&O) and other areas of the business is vital for this role
  • Support risk and business controls with related content
  • Drive continual service improvement (CSI) across network service lines
  • Mentor individuals in the wider network service teams
  • Support collaboration with various business partners, project managers, technology vendors to drive optimum Aviva policy
  • Provide out of hours/ on call rota support
  • Support the broader supplier managed network service as required (LAN, WAN, Cloud Exchange, International WAN, IPAM, Secure Gateway service)
  • Broad vision of industry standards, new technologies and key market trends
  • Able to naturally collaborate across teams to deliver successful outcomes
  • High degree of agility, resourcefulness, influence, execution and the desire to reinvent/challenge

Skills and experience we’re looking for:

  • Proven experience of working in large scale, complex outsourced network and/or managed IT environments
  • Excellent relationship management and communication skills – ability to build and maintain positive relationships with stakeholders and the wider business
  • Able to naturally collaborate across teams to deliver successful outcomes
  • Exceptional organisational and time management skills
  • Experience of working within the ITIL® service framework
  • Good analytical skills

What will you get for this role?

  • Salary up to £60,000 depending on location, skills, experience, and qualifications
  • A generous defined contribution pension scheme
  • Annual performance related bonus and pay review
  • A holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)
  • Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring risk handling is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too. We always ‘Care More’. It’s our thing. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with a diverse group of backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job . Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 0207 255 0884 or send an email to [email protected]

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.

To apply for this job please visit www.cybersecurityjobsite.com.

To apply for this job please visit www.cybersecurityjobsite.com.

Contact us

Aviva

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