IT Risk and Controls Specialist

  • Anywhere
  • Anywhere


An opportunity has arisen in the CIO Risk and Governance team following the successful application of a team member to a different role.  The purpose of the Risk and Governance team is to work as part of the global IT team to ensure everyone in CIO understands and adheres to Aviva Operational Risk and Control Management (ORCM) methodology. 

The team helps to shape the controls framework, identify gaps, and ensures that appropriate Risk, Control, and other compliance processes are second nature in both day-to-day BAU operations as well as project and programme deliveries. 

It is essential that Aviva acts to protect our customers, our people, and our data.  The activity the team carries out helps meet this aim for CIO and AGC/ACS.  This role is focussed on understanding the requirements of ORCM, and the Controls, issues and Actions CIO owns, to ensure we continue to meet our obligations and our purpose.  It involves understanding Risk appetite and materiality in multiple Business Units, as well as reporting and guiding stakeholders across CIO in technical and non-technical areas at all levels.

Duties & responsibilities:

In a small team, the role is required to be capable at a range of duties, and days are rarely predictable or the same as the previous day!  Areas of responsibility and activity include:

  • Governing activity relating to CIO, especially Technology Platforms, Controls, ensuring accountable ownership and execution
  • Helping everyone in CIO understand their responsibilities to our customers and people regarding Risk and Control.  Including providing day to day guidance and training as required
  • Providing guidance to and governance over remediation plans and Control administration
  • Supporting CIO through the impact of process and tooling changes
  • Driving changes in CIO brought about by the introduction and updates to Aviva’s Business Standards
  • Supporting various regular assessments and audits against compliance
  • Working with stakeholders at any level within Aviva and our IT Suppliers
  • Providing reporting insight and tooling support for all CIO Risk and Compliance activity, with particular focus on Technology Platforms
  • Taking our learning into the wider Aviva and challenging the frameworks and methodologies as needs be, especially to help the additional needs of a shared service

Skills & experience we’re looking for:

  • Educated to ideally degree level, or at least A-level standard or equivalent, and able to demonstrate good numerical, analytical, and organisational skills
  • Stakeholder management skills – effective and confident when dealing with people at any level
  • ITIL Foundation, or equivalent by relevant experience
  • Strong presentation and reporting skills
  • Ability to analyse complex scenarios and summarise effectively for different audiences
  • Ability to work with a minimum of direction, but with an understanding of when to ask for help
  • Tenacity when faced with blockages or adversity, and experienced at facilitating solutions when working with multiple stakeholders

What will you get for this role?

  • A salary between £40,000-£50,000 depending on location, experience and qualifications
  • Generous defined contribution pension scheme
  • Annual performance related bonus and pay review
  • Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)
  • Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Daniela Krol a call on 0121 234 7660 or send an email to [email protected]  

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.

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