IT Assistant

  • Anywhere
  • Anywhere

Hays.

IT Assistant

Hays Technology are looking for an IT Assistant to join our client, a driven law firm. You will report directly to the IT Operations & Security Manager, working as part the IT Desk Team based in our London office in delivering IT, phone and videoconferencing support services throughout the organisation.

What you will be doing:

  • Providing support for IT and telephony related problems for all users.
  • Assisting with the general administration of the network.
  • Assisting with the configuration, setup and upgrade of new and old computers (software & hardware)
  • A flexible, “can do” approach is essential; the candidate will occasionally be expected to work outside of normal office hours.
  • Promoting and maintaining excellent internal customer relations by dealing effectively, efficiently with matters that fall within your responsibility.
  • Exhibiting excellent communication and listening skills and demonstrate empathy in dealings with staff.
  • Maintaining a high level of confidentiality at all times and exercise discretion and good judgment when dealing with confidential matters.

What we are looking for:

  • University degree and/or IT Related qualifications (Microsoft, VMware or Networking)
  • Minimum of 6 months experience in a similar role
  • Good knowledge of Windows 2016/19 Active Directory administration and Group Policy.
  • Good knowledge of network infrastructure including TCP/IP, routing, switches, vLANs firewalls, DHCP, DNS, SMTP.
  • In-depth knowledge of Microsoft products: Windows 10, Office 365, Microsoft Teams
  • Passionate about new technology
  • Good troubleshooting/ analytical skills
  • Strong communication and interpersonal skills.
  • Strong organisational skills including planning, prioritising, timekeeping and meeting deadlines.

The following skills would also be beneficial:

  • IT related degree
  • Experience with Microsoft 365 administration
  • Knowledge of Netdocuments DMS
  • Knowledge of virtualisation platforms (VMware Horizon or Azure VDI)
  • Knowledge of Information Security (ISMS, ISO 27001)

What you need to do now:

  • If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
  • If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

To apply for this job please visit www.cybersecurityjobsite.com.

To apply for this job please visit www.cybersecurityjobsite.com.

Contact us

Hays.

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