Gateway Security Operation Specialist

  • Anywhere
  • Anywhere


We are currently recruiting for a passionate and driven Gateway Security Operation Specialist to join our amazing team of Gateway Security Specialists. We are happy to consider applications from anyone in commuting distance of our offices in Norwich, Bristol or London.

This role would be ideal for you, if you are seeking a challenging and rewarding opportunity to enhance your skills.  The role is part of the CISO Global Cyber Security Defence team (GCSD) and will focus on providing IT security operational services across the entire Aviva group of businesses. GCSD provides resources, processes and technologies to identify and respond to information security/cyber threats, vulnerabilities and incidents in order to minimise adverse impact to Aviva, its customers and partners.

As the Gateway Security Operations Specialist, you will require working knowledge of IT domains such as networking and operating systems and have working experience with gateway security technologies.  

Responsibilities in the role:

  • Play a lead role in supporting and managing globally leveraged gateway security services and maintain/report global effectiveness
  • Support and coordinate scheduled maintenance activities to ensure these services are adequately maintained and efficient
  • Assist in the implementation of Aviva security requirements with managed third parties and ensure any reporting requirements are maintained
  • Assist in global transformation of Aviva’s defence processes; supporting a series of funded transformation activities (as agreed with the Gateway Security Lead)
  • Lead in the identification and ongoing monitoring of specific security risks. Produce reports for senior management that will ensure Aviva receives value from key security investments/services
  • Given the international scope of this role, each member of the team will spend time on an on-call rota, responding to urgent queries outside of UK office hours, as well as out of hours changes to meet the needs of the business and improve Aviva’s security posture. You will receive overtime pay for this work

Skills and experience we’re looking for:

  • Experience with designing, implementing and managing perimeter security technologies specifically web proxy solutions
  • Have an analytical mindset to assist with reviewing logs, identifying problems and trends
  • Ability to work to, and design/implement processes and procedures
  • Be driven when learning new technologies and/or getting involved in new areas of work
  • Ability to proactively own and handle problems through to resolution
  • Strong decision-making skills in order to triage and prioritise issues based upon assessing customers timelines, the risk and potential impact
  • Good interpersonal skills, demonstrating empathy and able to communicate
  • Comfortable to converse with colleagues at all levels and across the organisation
  • Ability to lead others and provide technical guidance to team members
  • Strong problem-solving skills

Desirable Skills:

  • Practical knowledge of web proxy security policy administration, management and design
  • Knowledge of gateway security threats with an understanding of preventative technologies/controls
  • Experience with gateway security technologies; security and infrastructure operations
  • Good, practical knowledge of operating systems (Windows, UNIX, etc) and networking technologies
  • Good knowledge of network security (any qualifications e.g., CCNA, Security+ would be greatly advantageous)
  • Experience with managing multiple demands effectively and efficiently to time and quality
  • Comfortable creating reports and presenting these to management teams
  • Have an awareness and use of security and privacy concepts (e.g., international and industry standards, legal and regulatory constraints, etc)

What will you get for this role?

  • Salary up to £45,000 depending on location, skills, experience, and qualifications
  • A generous defined contribution pension scheme
  • Annual performance related bonus and pay review
  • A holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)
  • Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

 We bring this to life by ensuring risk handling is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

 The way we do this is important too. We always ‘Care More’. It’s our thing. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with a diverse group of backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

 We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

 We’d love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 0207 255 0884 or send an email to [email protected]

 *As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.

To apply for this job please visit

To apply for this job please visit

Contact us


Related Jobs