Cyber Security, Head of Digital Identity – Director

  • Anywhere
  • Anywhere


About our practice Cyber security is one of the defining topics of our age, and cyber risk represents one of the most significant strategic risks to PwC’s clients. In a recent PwC survey it remains the top risk in the minds of CEO’s globally, with 91% of UK CEOs rating it as a significant concern. Businesses are changing rapidly, facing disrupted supply chains, rapidly changing workforces and accelerating digital transformation on an unprecedented scale. At PwC we help our clients transform, and our cyber security practice enables them to execute that transformation securely and to become more resilient to cyber security threats. Our cyber security practice operates nationally, and serves clients holistically with both strategy, risk and governance advice, and with deep technical implementation and assurance expertise. As one of the largest cyber security specialist consulting practices in the UK, we have over 250 practitioners who range from business risk advisors who work with CEOs, CFOs and boards, to transformation specialists who execute major change programmes, to deep technical SMEs who help clients implement controls to secure their businesses from attack, and support them to respond when an attack occurs. Our practice is experiencing significant growth which is driven by demand from our clients for greater assistance in dealing with increasingly complex cyber security risks, and support in executing their change and growth agendas securely. We believe helping our clients gain confidence in their digital future is essential to their growth, and as a result our cyber security practice is one of the key growth priorities of our firm. The Role We are seeking a leader to help us shape and execute our Digital Identity strategy in response to strong demand-led growth. This individual will take operational responsibility for our identity and access management (IAM) practise, which currently consists of 30+ practitioners in the UK, as well as drive our Digital Identity propositions in the market. We support our clients at both strategic and technical levels in assessing, shaping and implementing Digital Identity solutions that help them manage their exposure to cyber risks and allow them to embrace a digital agenda with confidence. Our Digital Identity propositions currently cover the following disciplines: Privileged access management Identity governance and administration Access management (i.e. authentication and authorisation) Customer identity and access management As a leader of our IAM practice, you will play a key role in driving new business, nurturing senior client relationships (CxO level), shaping our market facing propositions, developing and recruiting talent, and sponsoring key alliances with Digital Identity solution providers. You will be taking on a role at an exciting time as we embarked on a major investment programme to accelerate the growth of our business capitalising on unprecedented demand from our clients for our services. Responsibilities Client service

  • Leading Digital Identity assignments, including producing documentation and reports, and quality assuring the work produced by junior team members.
  • Working as a subject matter expert in your particular field to support a team, and managing a larger team in delivering engagements at scale.
  • Maintaining awareness of key business and industry trends, and understanding how they impact responses to cyber risk. Being able to translate these themes into strategic advice for senior client leaders.
  • Providing our clients with trusted advice, rooted in a pragmatic understanding of their business situation and objectives, to help them navigate complex, risk-driven Digital Identity decisions.

Business and practice development

  • Building and nurturing senior client relationships and establishing credibility by demonstrating knowledge of various aspects of IAM, and identifying opportunities where PwC can assist.
  • Identifying client issues and qualifying opportunities for PwC to respond to those challenges, and leading the development of client proposals and solution offerings.
  • Leading the end-to-end business development cycle, and winning work which will excite and energise our team.
  • Overseeing the operations of the IAM practise, such a P&L management, pastoral care of the team, recruitment and training, and resourcing of team members to client jobs.
  • Shaping and driving the growth strategy of the IAM practise including new skills, new market facing propositions, alternative delivery models and new technology vendor alliances.

Skills & Experience

  • Excellent communication skills – both oral (for interviews/meetings, presentations) and written (for designing and writing engaging reports which communicate recommendations and actions succinctly and clearly convey the message in a way which is appropriate for the audience, and rooted in the client’s needs).
  • A keen eye for detail and strong focus on encouraging quality work by all team members, and a constructive approach to developing and mentoring colleagues with those goals in mind.
  • Experience of leading business development or sales, including leading bid teams, and experience of writing winning proposals and RFP responses.
  • Experience in helping clients effect substantial and complex business change, and experience of assuring or enabling change at scale is essential.
  • Experience providing expert strategy, risk and technical advice, guidance and support on IAM, both in business-as-usual and for live and planned projects within our clients’ business.

  • Broad range of identity and access management skills, knowledge and experience covering the following disciplines: privileged access management, identity governance, authentication and authorisation, identity administration and directory services.

We welcome applications from candidates who have spent some time working “in-house” in a relevant organisation, but it is likely that you will have gained at least some of your experience working in a business-oriented consulting environment where you have faced off to clients’ senior business leaders, and relationship-based business development experience is essential.

Location We have major cyber practice hubs in five major cities across the UK, and this role is likely to be based in:

  • London (Charing Cross) – preferred
  • Reading
  • Birmingham
  • Manchester or
  • Edinburgh – preferred

We are a national practice which serves clients across the UK and EMEA, and willingness to travel to support client needs is essential; however we actively support and promote flexible and hybrid working consistent with business and client needs.

What you will get Our purpose as a cyber security practice is to help solve complex problems and build a secure digital society. Within our practice, you will have the opportunity to broaden experience across industries, manage teams in delivering engagements at scale, build relationships with clients and senior groups, and be involved in big business changes.
You’ll contribute to delivering digital identity solutions to some of the world’s most iconic companies and brands, and to helping them to build their cyber defences and transform their customer channels. Working in cyber security at PwC will give you unparalleled breadth of experience, and insight in to how a wide range of client businesses work.
You’ll work in a team where we mix a supportive and collaborative culture with a challenging and high performance one. You’ll be rewarded for your contribution and impact in building our business and delivering on our purpose.
You’ll be supported to develop your career by an experienced and close-knit team of Partners and you’ll be part of a supportive team of Directors. They will invest in your career and experience and provide you with mentoring and coaching to transition to PwC and grow your career in our firm.

We’re a leading provider of trust in the digital world – in the eyes of our people, our clients and our stakeholders. Today’s business environment is different. More complex. More connected. Companies not only face new and unknown risks, but also new and untapped opportunities. Our team is at the forefront of this change, join us to be a part of transforming how risk is perceived and capitalised on.

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